Start with the gentlest method
After wearing, wipe with a clean, soft cloth. For a small mark, try a lightly dampened cloth and dry the bracelet gently.
Do not routinely immerse an assembled elastic bracelet or apply detergents without checking its materials and treatments. If residue remains or the surface changes, stop and ask for material-specific advice.
Material references: GIA — caring for jewelry
Can I shower or swim with it?
Our recommendation is to remove it first. The practical concern is the combination of water, soap, chlorine, friction and repeated stretching, not merely whether a single stone tolerates water.
Put the bracelet on after skincare and perfume have dried. Take it off for workouts, household chemicals and activities that could catch the elastic.
Why avoid steam, ultrasonic cleaning and sunbathing?
Not all gems or treatments tolerate heat and ultrasonic vibration. Moonstone and fluorite need particularly gentle handling.
Prolonged strong light can affect some colored stones. For a mixed bracelet, avoid home experiments with steam, ultrasonic equipment, salt, acids or direct sunlight as a “cleansing” treatment.
Symbolic rituals should not damage the jewelry.
Protect the string and store separately
Roll the bracelet gently over the hand instead of pulling one bead far away from the others. Inspect for fraying, loss of elasticity, loose fittings or rough bead holes.
Keep it in a soft pouch away from sharp metal edges. If a bead is chipped or the string is damaged, stop wearing it until the issue is checked.
Natural variation or a problem to report?
Internal color and pattern variation can be normal, but sharp chips, broken beads, unstable cracks or incorrect materials need a separate assessment. Inspect on receipt.
Our policy explains how to request help for an issue within seven calendar days; mandatory rights are preserved. Include your order number and a clear description, with photos when reasonably available.
